Took the family out to eat the other night. We were splurging a little, since we didn’t have much in the house to eat, or the time to think about it much before 9p, so what the heck.

The first thing my son (Garret, 13) notices when we sit down is, in his words, “a restaurant that doesn’t have comment cards on the tables must not care much about what it’s customers think.” Everyone agreed, and he’s right.

Do we really want to know what people think? How do we help them know that we do? Continue Reading »

The music was already playing as she hurried into the building. She could hear the guitar and wanted to get in quickly so she wouldn’t miss any more than she already had. You see, she was hurting today – and she needed it. She had recently been diagnosed with a life threatening cancer, and hadn’t told anyone there about it yet. In fact, she had only visited a couple other times before today, and not many even knew her name.
Continue Reading »

Do you see something wrong with this picture? I was at a very nice theater in Flint, MI to see my daughter dance Saturday and couldn’t help to read the sign on the men’s room door (on the main floor) and think, “what, are you kidding?”

If one were in need of a “fully accessible” restroom and had struggled down the narrow hallway to find the one the sign in the lobby pointed to how do you think this would make him feel (other than wet)?

What were they thinking?